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softphone update

Here is What's New!

As we close in on the end of 2021, I would like to thank you for your business and the trust you give to the PrimeVOX Communications team every day. In our continuing efforts to always be an innovative resource, I am excited to introduce several upgrades coming overnight to the PrimeVOX softphone app.

  • MMS (Picture Texting) will be available on your web portal and softphone mobile app.


  • Now, all texts will all be synchronized, SMS and MMS, between mobile apps. Allowing for multiple employees to share texting responsibilities for the same phone number.


  • Your business’s Directory of Users will now be automatically synchronized within your softphone app, allowing employees to always be up to date with the most current information.

If your team uses the PrimeVOX softphone app, we trust they will find these upgrades beneficial. Please direct any questions to our Customer Support Team via email at or by phone at 214-600-1150.



Luke Escudé


PrimeVOX Communications

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