VoIP General

     Network

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Firewall

• DHCP Boot Options Disabled

• SIP ALG disabled

• Packet Inspection/Scrubbing Disabled

 

Switch

• POE for POE Phones

• GigaBit or Greater Speed

• Managed with Control

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Cabling

• CAT5e or Greater

• One Drop/Connection per Phone

 

Internet Speed

• Shared Bandwidth

• Min 100/10Mbps

• Non-DSL

• Dedicated

• Min 50/50Mbps

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Line of business

• Software

• Auto Dialer

• Virtualized Firewalls

• Virtualized PBX

• Equipment

  • Auto Dialer

  • Firewalls

  • PBX

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    Mobile/Tablet Softphone

       

         Age of phone

• Two Years or Newer with Current Updates

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        Cell Carrier

• Preferred Carriers are AT&T/Verizon and associated resellers

• Average or Higher Signal

• Wi-Fi  ( Must comply with the above requirements )

 

     PC Softphones

         Computers

• Not Older than 3 years

• Supported OS (Windows or MAC)

• Audio Output / Input (exp. Speakers, Headphones, etc.)

• Hardwired is highly suggested ware

          See Bria Min Requirements:  

              https://support.counterpath.com/hc/en-37760314-System-Requirements-for-Bria-on-Desktop